Org Design
and Transformation
Organizations grow and change over time. But what happens when their structure doesn't ?
Answer: A lot of frustration. Outdated processes and policies, unnecessary bureaucracy, inadequate quality control, and constantly frustrated customers, teammates, and leaders are all signs that your structure could use some work.
​
We help you clarify your organization's goals, gain input and support from key stakeholders, and build a new org structure around your long-term strategy.
Defining
Clear Roles and Responsibilities
Unclear responsibilities and decision lanes cause frustration, confusion, and delay for you, your teammates, and your customers.
That means potential losses to your organization's revenue, talent, and trust.
​
We help you build role clarity by diagnosing disconnects, identifying and addressing gaps, and clearly defining individual roles and responsibilities across your team.
Process Improvement
Does this conversation sound familiar?
​
You: "Why are we doing our process like this?"
Teammate X: "This is the way we've always done it."
You: "But why have we always done it like this?"
Teammate X: *Crickets chirping*
​
Isn't it time your team learned the best way to do your work?
We help you level up your organization's core processes by clarifying your process goals, identifying bottlenecks and root causes, mapping out improvement solutions, and helping you put them into practice.
Policy Improvement
Good policies give your customers and teammates clarity and peace of mind.
​
Bad policies cause your customers and teammates confusion and stress.
​
Don't let bad policy win. We help you improve your organization's policies by pinpointing key issues, getting actionable feedback from your customers and teammates, and designing clear solutions that actually solve the underlying problem.